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43,000,000,000km

Every year, Yutong buses totally run 43,000,000,000 kilometers and carry
34,000,000,000 passengers.

Excellent Service Technician of Yutong’s Service Station in Taiwan – Liao Wenmao

2014-10-22

Mr. Liao Wenmao is an experienced maintenance technician who is recruited by Yutong’s Yuncong Service Station in Taiwan.

Mr. Liao Wenmao is mainly responsible for the routine technical guidance and training, as well as vehicle certification and troubleshooting. With his devotion, he has achieved outstanding performance from these jobs under his charge.

During his training on driving, Mr. Liao Wenmao adapts Yutong’s standard training documents to special characteristics of driving and maintenance technicians. By overcoming various difficulties encountered during training period, Taiwan’s monthly training rate kept rising in 2013. All the year around, altogether more than 300 driving and maintenance technicians were trained, maintaining Taiwan’s training work at the number one position among service stations in Yutong’s Asian Division I.

At launching of each batch of new buses, dealers are required to have their buses tested by the government sector. Such tests may require verifications which cost several months. In the event of any failure, the bus needs improvement to rectify any non-conforming item to ensure the smooth testing. To this end, Mr. Liao Wenmao drove for one hundred kilometers to move between the testing organization and the assembly plant. He even worked the whole night to deal with a certain problem to ensure the successful test on the next day. Although the testing organization is located seaside to expose him to strong sunlight in summer and biting wind in winter, he never delayed any rectification and test.

Mr. Liao Wenmao pays attention to the collection and analysis of special bus problems by including all cases into a book. He often discusses such problems with young maintenance technicians, and passes on his experience to others. Under this help, many young technicians in the service team have been able to deal with problems independently.

Mr. Liao Wenmao has contributed a lot to the operation of Yutong buses in Taiwan market.

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