Starting from December 2014, Malaysia suffered persistent rains which led to the worst flood in past forty five years. There are eight states and more than two hundred thousand local people in the country affected by this disaster. On January 7th, 2015, one of Yutong’s customers in Malaysia informed Yutong that they planned to transfer volunteers to Kelantan - the worst hit area with ten Yutong ZK6118HGA city buses one week later and hoped Yutong could join this event and provide some support.

Adhering to the principle of acting as a responsible enterprise, Yutong’s management attached great importance to this event and required Yutong Malaysian team to ensure that the vehicles can successfully complete the transportation task. In addition, the team was also required to join the flood relief and reconstruction work. After receiving the task, Yutong Malaysian team soon contacted with the customer to learn about the actual road conditions and travel demand, on the other hand, the technical experts at the headquarters analyzed the vehicle performance data and worked out two sets of service assurance solutions according to the road condition, vehicle condition and customer needs.

The roads to the disaster area are mainly mountain roads which have mudslides and water-covered roads destroyed by the flood. Since Yutong had worked out a comprehensive service program in advance, the three hundred volunteers reached the destination smoothly.

Besides the bus checking and maintenance work, Yutong staff also joined the volunteers to clean up the schools and houses, and distributed the relief materials to victims, like mineral water, bread, edible oil and so on. They hoped they could do something for the victims with their efforts and helped them tide over the disaster. After five days of endeavor, 300 tired volunteers finished their work in the disaster area and went back by comfortable Yutong buses. No matter how rough the road is, Yutong buses will ensure your smooth arrival to the destination. The event not only deepened the friendship between Malaysia and China, but also enhanced the reputation of Yutong brand in Malaysia.