In 2018, the market he was responsible for suffered a 14-level typhoon. He stayed on the front line of the market. Before the typhoon, he actively guided customers to park and protect the vehicle correctly. After the typhoon, he immediately contacted the customers. For the severely affected customers, he rushed to the scene immediately to help solve the problems and tried to minimize the loss of c
As a leading role, he completed the construction of service network in the market for which he was responsible, completed the establishment of ten service stations, led the team to overcome various difficulties, made great efforts to coordinate various resources, and successfully ensured the delivery and operation of 910 vehicles after their arrival. In July 2017, the vehicle demand f
In 2015, Yutong began to promote electric buses in the overseas market, and the overseas service staff faced big challenges since most of them lacked the relevant service and maintenance experience on new energy buses. Based on his expertise in the electrical area, he rapidly improved his service capabilities of electric buses through active learning, and strongly supported the service work in the
In 2018, he optimized the service network rapidly, completed the construction of four new service stations, improved the service station management as well as the maintenance capabilities and efficiency, greatly enhanced the maintenance convenience, and effectively guaranteed the smooth operation of nearly 1,000 newly delivered vehicles, thus achieving the high customer satisfaction. During
In 2018, he rapidly improved the service network, realized the construction of four new service stations, improved the management and maintenance ability of service stations, improved the maintenance efficiency and convenience, effectively guaranteed the smooth operation of nearly 1,000 new delivery vehicles, and customer satisfaction was far higher than that of competitors. During the tour serv
To care about the clients in Hong Kong, collect the latest information of end users, promote Yutong’s new bus models and improve Yutong’s product image in Hong Kong market, Yutong carried out the service month activity together with Cummins (Hong Kong), Winhoi Bus and Kaihua Automobile Service Co., Ltd in May 2014.
To implement Yutong’s policy of “Upgrade core competitive advantages with good service and fully implement trusted service in overseas markets”, the service month activity was held in the Philippines market from May 10th to June 15th, 2014 based on the earlier market survey and upon the clients’ actual demands. this activity aimed to strengthen clients’ vehicle maintenance awareness, improve
As more and more Yutong buses are sold in Kazakhstan, to ensure the smooth operation of these buses, upgrade the clients’ satisfaction, and provide trusted service, Yutong decided to offer high-quality experience for major passenger transport clients in Kazakhstan, and also to improve Yutong’s product image and reputation in this country, thus promoting sales with good service.
The Chilean market is one of the key markets of Yutong’s Latin American Division II. Adhering to the principle of “client-oriented, offering trusted service to clients”, this activity aims to provide high-quality service to clients, improve their feeling and upgrade Yutong’s product image and reputation in Chile market, thus promoting sales with good service. Based on the previous prepara
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